Home / Shipping Rates and Taxes
Below is a general guide for total purchases
  • Purchases in Australia, $200 AUD and above
          - AusPost Registered Post - $10 AUD
  • Overseas for purchases of $200 AUD to $500 AUD
          - AusPost - International Standard (with online tracking) - $45 AUD
          - AusPost - Registered Post (signature on delivery, no online tracking) - $25 AUD
          - DHL Express (online tracking) - $90 AUD
  • Overseas for purchases of $501 AUD above
          - DHL Express (online tracking) - $120 AUD
  • Accessories only like straps, Australia and overseas
          - AusPost (no tracking) - $7 AUD

Shipment duration

Ship send off occurs less than three days after the item is purchased excluding Sundays and holidays. On purchases above $200 AUD, you should receive the tracking number within this time frame.

AusPost usually takes 10 business days or two weeks to deliver after send off.  If your package has not arrived by then, please contact us and we'll follow it up. Some shipments may take longer than two weeks on some destinations. These include Mexico, China, and some European countries.

DHL Express takes about 5 business days.

Depending on the situation, we may use other freight carriers like TNT in place of DHL with approximately the same rate.

Lost or extremely delayed items. These do happen for various reasons. Let us know right away if you suspect this has occurred and we'll see what we can do from our end.

If this happened in the country of destination, it would be best to contact your local post office branch for its status. We'll try to locate it for you if information is available to us.


Shipping Companies

AusPost is an Australian postal service and is partnered with other shipping companies for international deliveries.

Below is a list of these companies that work with AusPost to deliver your parcels when it reaches your shore. You can use the same tracking code supplied to you from AusPost in the link provided in the Tracking column.

Country Website  Tracking
Belgium BPost See home page
China China Post See home page
Germany DHL Germany DHL Track and Trace
Hong Kong Hongkong Post See home page
Iceland Postur.is See home page
Mexico Correos de Mexico Track and Trace
Netherlands PostNL See home page
Singapore Singapore Post See home page
South Africa South African Post Office Track My Parcel
Sweden Postnord Track and Trace
Switzerland Swiss Post Track Consignments
United Kingdom Royal Mail Track your Item
United States USPS See home page


We also provide an option to use DHL for express deliveries.


Taxes

Prices are exclusive of GST for Australian customers and it should be reflected in the tax invoice you receive when you purchase from our store.

 


Other Notes

The information on this page may change without due notice, so it's best to take it currently as a general guide.